Managing cultural diversity in hospitality industry Essay Example for Free

Managing cultural diversity in hospitality industry Essay Throughout human history, hospitality has made a great and significant impact on all cultures. The events in Sundiata and The Odyssey both show how the importance of hospitality can influence or determine one’s fate. For instance, Odysseus fate, which states that he will be returned home to be with his family, is impacted by Telemachus hospitality towards Athena. Similarly, in Sundiata, hospitality plays a major role in his path towards founding the empire. Although hospitality was a vital custom in older transitions, they also varied and were carried out differently in both books. In present-day hospitality was treated as simply a small act of kindness towards the guest, whereas in ancient times it was an unwritten law. â€Å"Straight to the door he came, irked with himself to think a visitor had been kept there waiting, and took her right hand, grasping with his left her tall bronze bladed spear. Then he said warmly: â€Å"Greetings, stranger! Welcome to our feast. There will come time to tell your errand later.† (1: 150-155)†As one can see, those who were being entertained expected to be provided with food, shelter and the basic needs. Telemachus offered these services without questioning his guest’s background and identity. In addition, Telemachus sincerity portrays him as a trustworthy and excellent host, despite having little left to offer from Penelope’s suitors. This contributed to the success of Odysseus fate, which was determined by the Gods that he would return home safely to be with his family. â€Å"The tale was that your father had come home, therefore I came. I see the gods delay him but never in this world is Odysseus dead – only detained somewhere on the wide sea (1: 238-239).† Furthermore, if Telemachus had failed to honor and acknowledge Athena disguised as the mortal Mendes, then she would not offer to guide Telemachus in bringing his father home, as well as, give him the knowledge and assertiveness needed to fulfill the fate of Odysseus. In fact, the legend of The Odyssey would never be known today, considering Odysseus would not make it home without the guidance and protection of Athena, together with the support of Telemachus. Similarly, Sundiata’s fate was already predicted before he was born and it was told that he would be one of the great rulers of Mali. Hospitality also plays a major role in his path towards founding the empire. For instance, when Sundiata and his family were exiled, they searched for places to stay but when they visited Mema, the King’s sister welcomed them lavishly. â€Å"A great escort was sent to meet the travelers and a proper reception was held before Mema (Niane 36).† In addition, â€Å"The whole Mema was at the city gate and you would have thought it was the King’s homecoming (Niane 36).† This depicts hospitality at its peak. Moreover, because Sundiata’s family was welcomed into the palace, he was given the opportunity to meet the King who was a great warrior and admired strength. Hence, the king trained and taught Sundiata to fight in an army and enhanced his intelligence, which in turn helped towards achieving his destiny – ru ling the Mali Empire. Had Sundiata not been welcomed into the palace, he would not have gained the wisdom to fight in an army and acquired the principles of a king, which once again, paved the way to making his fate an actual reality. Although hospitality was a vital custom in older transitions, they also varied and were carried out differently. Sundiata escaped death at the hands of his host, Mansa Konkon and the guest-host relationship was changed. However, Sundiata did not show any hatred or anger towards his host. Rather, he responded in a kind and intelligent way to show the king that he is above all the deception. â€Å"No king, do not accuse anybody (Niane 30), Sundiata also said, â€Å"It is nearly up to three months I have been living with you and you have never up to now suggested a game of word (Niane 30-31).† Whereas, in the Odyssey, the suitors were being a nuisance to Telemachus and Penelope, which led to them both showing their anger towards each other. To demonstrate, it was mentioned, â€Å"Go feasting elsewhere, consume your own stores. Turn and turn about, use one another’s house (2: 424-426).† Sundiata showed respect towards his host despite all the threats, anger and plan to end his life, whereas Telemachus vented his anger towards the suitors as they did to him. Though different, the events in both these books eventually influenced the fate of both characters in the long run.

Division of Labor According to Gender in Virginia Woolfs A Room of One

Division of Labor According to Gender in Virginia Woolf's A Room of One's Own Virginia Woolf, in her treatise A Room of One's Own, identified a gendered division of labor. For her, men work in the market place and make the money while the women, the upper class women at least, attend to the social pleasantries and household management. While she lamented this state of affairs, she did not present, as Gilman did, a model for existence that would allow men and women to operate on the same level. However, a direct comparison to Gilman is somewhat unfair as she was not focused on the status of women in the economy so much as the status of women as writers. Like Gilman, Woolf saw this division between a man's work and a woman's work as a socially constructed conceit. Unlike Gilman, Woolf advocated a further break between the world of men and women. Woolf saw the status of women as a socially constructed situation. She certainly does blame the patriarchy for this, however, blame also falls on the women. "At the thought of all those women working year after year and finding it hard to get two thousand pounds together...we burst out in scorn at the reprehensible poverty of our sex" (Woolf 21). It is not that Woolf pitied the situation of British women, she scorned it. She declared that women were responsible for their own "reprehensible" state (21). She lamented: "If only Mrs. Seton and her mother and her mother before her had learnt the great art of making money and had left their money...to the use of their own sex...we might have looked forward...to a pleasant and honourable lifetime spent in the shelter of one of the liberally endowed professions" (21). The fact that it was "their fathers and their grandfathers bef... ...the broader situation of the implicit implications of the sexual divisions of labor. While certainly women in academic positions will mitigate the misogyny of Professor von X, it proposes little to change women's attitude towards making money for their own descendants. We are left to assume that a change in the intellectual elite will percolate down into the ranks of the working class. Whatever the problematic implications, Woolf called for a new era where "[women] have the habit of freedom and the courage to write exactly what [they] think" (Woolf 113). She closed her treatise on a comment pointed at the female writers of her age: "I maintain that she [Shakespeare's sister] would come if we worked for her, and that so to work, even in poverty and obscurity, is worth while" (114). References Woolf, V. A Room of One's Own. London: Harcourt, 1929. 1

International Business and Global Strategy Essay

In-Depth Market Analysis of two target markets: China and Argentina China is a great world exporter receiving large amounts of foreign investment and is a member of the World Trade Organization (WTO). Entering the market therefore will be easier than when China was not part of the WTO. According to The World Fact Book (2010) by 2009, China had a population of 1. 34 billion. Although its population growth is not very high at 0. 49, the population is the highest in the world and provides for ample market for Body Shop International Plc (BSI plc. ). China has an income distribution of 51. 10. This indicates that the distribution of purchasing power is standardized. BSI plc does not have to specialize in its clientele and can anticipate a wide market for its products. China’s mean age stands at 35. 2. In the age demographics, China’s largest age bracket is the 15-64 yeas age category. This makes up for 71. 9% of the population as in 2008 where men were estimated at 491,513,378 and women at 465,020,030 (The World Fact Book. 2010). For BSI plc this creates a large market since beauty products are usually consumed by this age group. In terms of education, China population is educated with a literacy rate of 92% (The World Fact Book. 010) . The overall enrollment for elementary, secondary and higher education is at 69. 1. This is a good indicator that beauty products would be well received and are a part of the population that can appreciate its use. China’s growth of the Gross Domestic Product (GDP) was at 8. 70 in 2009. This GDP has been on a rising trajectory and is expected to continue as China continues to rise as an economic power. This provides for a secure market with good financial indicators that investment would respond favorably and quickly. The per capita gross income at 6600. 0 is also high making it easier for BSI plc to invest widely. The disposable income at 2. 60 represents a China’s purchasing power. BSI plc would be able to promote its products and the conditions are favorable for household spending. The continued rise in GDP growth will increase the spending habits of the population as the disposable income becomes more elastic. Inflation would negatively affect BSI plc and that is why the low inflation rate in China provides for market security against rising of prices. In china the population has continued to increase its cosmetics buying. At 46. 80 the population indicates a sizable spending on cosmetics. This creates a potential for BSI plc to garner a market share. China presents some difficulties in terms of ease of conducting business and economic freedom. However, foreign investment is still welcome and the government has opened the doors for foreign investment. Argentina is one of the countries in South America that have been experiencing economic growth. It therefore presents itself as a great target market. Its population of in 2009 was 40. 1 Million. The population growth is not very high at 1. 17 but the country has a viable market population. Argentina has an income distribution of 51. 90. This indicates that the distribution of purchasing power is high and standardized. BSI plc therefore can anticipate a wide market for its products without having to cater for a specialize clientele. Argentina’s mean age stands at 30. In the age demographics, Argentina’s largest age bracket is the 15-64 years at 63. 5% with the men standing at 12,961,725 while the women stand at 13,029,265 (The World Fact Book. 2010). For BSI plc this creates a large market since beauty products are usually consumed by this age group. According to The World Fact Book (2010) Argentina population is educated with a literacy rate of 97. %. This is a good indicator that beauty products would be well received and are a part of the population that can appreciate its use. Argentina’s growth of the Gross Domestic Product (GDP) was at 0. 20 in 2009. This GDP is low. This provides for a less secure market whereby BSI plc’s investment may take longer to respond favorably and quickly. Despite the global economic crisis Argentina and most of the Latin America were not acutely affected. The per capita gross income at 10200. 0 is also high making it easier for BSI plc to invest widely. The disposable income at 1. 0 represents a moderate purchasing power for Argentina. BSI plc would be able to promote its products as the conditions give room for moderate household spending. Inflation would which would negatively affect BSI plc stands at 4. 20. In Argentina spending on cosmetics has also increased although it is at 25. 40. This means BSI plc still has potential to make an investment in Argentina’s existing market. At 127. 0 Argentina represents favorable ease with which BSI plc can do business in Argentina. It also has good economic freedom. Foreign investment is welcome. Contacts and Competitive Analysis  Contacts are important in that they would allow BSI plc to gather information that is relevant to its venture. That is why the chamber of commerce assists foreign companies conducting business their country. It also offers its members relevant business contacts and information about Argentina. Through events and opportunities the Chamber also enables businesses to meet with government officials and key players thus facilitating relations. Contact with the ministry of foreign affairs is also important to BSI plc. The ministry is responsible for trade agreements and policies. By having the Ministry’s contacts, BSI plc can make necessary plans to attend and benefit from the ministry’s consular and diplomatic activities. As the ministry seeks businesses and companies that would increase investment in their country, BSI plc would have an opportunity to market itself to the target countries. Contacts of possible suppliers, importers and buyers are helpful so that a company can establish business relations within the industry. The choice of Alibaba Company is ideal in that it is a recognizable global distributor with very strong financial and corporate growth according to Alibaba. om. (1999-2010). China Target Market potential The market potential in China is quite high at 2530500000. This is calculated from number of potential consumers, the frequency with which the consumers buy in a year and the price of the product. This represents the potential of the cosmetic industry in China which BSI plc targets. Company Sales Potential BSI plc sales potential is dependent on the market share it will capture out of the potential market. If BSI plc secures a market share of 13. 5 %, it will estimate whether it can meet the demand of its target. Competitors Analysis  Lush Company provides competition for BSI plc. According to Lush (19950-2010) its main product is body butter. The location of its headquarters is in China providing it with advantages of proximity. BSI plc is localized and thus there are policies that favor it against foreign companies. This helps it keep its prices affordable. Lush has been in business for the past 32 years giving it long experience in the industry. Lush Company caters to the local market in China and has specialized in the product demands of the local population and tailored the product to suit the particular needs of the Chinese target market. Its employees number 1200 giving it good human resource. Lush has also invested in e-commerce offering customers its products even where it does not have retails and wholesaler stores. They vary their prices in response to the market. In their promotion strategy Lush aims to protect its reputation and maintain its image. Their products they have chosen to use to promote the quality of their product is care butter, Tuca &Tuca perfume, Tuca& Tuca massage oil, and Black stocking. Regulatory Environment for the industry In China, the regulatory environment would regulate cosmetic products. This is because although a company would use the Automatic import licensing granting its cosmetics products freedom from import controls, the importation of materials like plastic need monitoring. FDI regulations and implications for BSI plc China is becoming the greatest receipient of FDI and as such it is poised for economic growth and increased capital that places BSI plc in a great position for growth if it makes investment. The government regulates foreign investment according to WTO regulations and its economic goals where China is now quite open to and is keen to attract foreign investors. Argentina Target Market potential The market potential in Argentina is high at 41250000. This is calculated from number of potential consumers, the frequency with which the consumers buy in a year and the price of the product. This represents the potential of the cosmetic industry in Argentina. Company Sales Potential BSI plc sales potential is dependent on the market share it will capture out of the potential market. If BSI plc secures a market share of 3. 5 %, it will estimate whether it can meet the demand of its target. Competitors Analysis L’ Occitane Company provides competition for BSI plc. Its main product is mini shea butter/L’ Occitane body toner. According to The body Shop (2009) BSI plc deals with sweet almond oil in its moisturizers. The location of its headquarters is in Argentina providing it with advantages of proximity. BSI plc is localized and thus there are policies that favor it against foreign companies. This helps it keep its prices affordable. L’ Occitane has been in business for the past 34 years giving it long experience in the industry. L’ Occitane Company caters to the local market in Argentina and has specialized in the product demands of the local population and tailored the product to suit the particular needs of the Argentinean target market. Its employees number 2000 giving it great human resource. L’ Occitane has also invested in e-commerce offering customers its products even where it does not have retails and wholesaler stores. They vary their prices in response to the market. L’ Occitane uses advertising, personal sale and product promotions as its promotional strategy. The products it uses include shea cocoa butter, Almont body care, verbena liquid soup honey and lemon scented and summer Travil Hair care. Its target market is 14 years and above both male and female. Regulatory Environment for the industry In Argentina, one of the key regulations would be in business conduct and tradition. Companies have to publish their Technical barriers to trade (TBT) measures. It contains duty and obligations related to the business and operation of TBT investigation Points. Companies have to confirm their recognition of the Code of Good Practice. Argentina the Bureau of Customs is the governmental agency is strict in the enforcement of the tariff and Customs laws and regulations. Importation of goods is governed by a numerous of import policy. FDI regulations and implications for BSI plc Argentina is currently not attracting much foreign investment due to its slow economic development and inflation rate. Although the government is using the WTO regulations and working hard to increase investment, there is difficulty for foreign companies because of high interest rates.

The Macroeconomic Choices - 1693 Words

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Please comment on each and indicate their relative importance to each other. Relative importance can be indicated by dollar amounts, percent of total revenue or expenditure or, though less informative, by ranking. The three major categories of revenues for the federal government include: individual income taxes, corporate income taxes and social insurance taxes. All three of these areas are interconnected with each other. Individual income taxes are the largest category with this accounting for 49.97% to 52.28% (between 2008 and 2014). Corporate incomes taxesShow MoreRelatedEconomics Affects Our Daily Life1576 Words   |  7 Pagesdistribution, market structure etc. Question 1 Economics can be classified into two main branches, which are macroeconomics and microeconomics. Macroeconomics refers to study of economic aggregates (aggregate demand, aggregate supply etc.) while Microeconomics refers to study of behavior and performance of individual parts of economy such as firm or household. 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